Gaya APA

Niven, P, R. (2003). BALANCED SCORECARD STEP-BY-STEP FOR GOVERNMENT AND NONPROFIT AGENCIES . New Jersey: John Wiley & Sons, Inc..

Gaya MLA

Niven, Paul, R.. "BALANCED SCORECARD STEP-BY-STEP FOR GOVERNMENT AND NONPROFIT AGENCIES". New Jersey: John Wiley & Sons, Inc., 2003. Text.